Privacy Policy

OnyxVRA MotoLearn (“we”, “us”, or “our”) operates a training platform for motorcyclists. This Privacy Policy explains how we handle information when you browse our website, purchase courses, or use our learning modules.

1. Information we collect

• Account data: name, email address, and password hash.
• Payment data: processed by our payment provider; we store transaction references but not full card numbers.
• Learning activity: modules started/completed, scores, and timestamps.
• Technical data: IP address, device and browser type, and cookies/analytics identifiers.
• Communications: messages you send via the contact form or support email.

2. How we use information

• Provide and improve courses, track progress, and deliver certificates.
• Process payments and manage orders.
• Respond to support requests and send service messages.
• Analyze service performance and detect misuse or fraud.
• Comply with legal obligations and enforce our Terms.

3. Legal bases

We process personal data on the basis of contract performance, legitimate interests (e.g., service security), consent (for certain cookies/marketing), and compliance with legal obligations.

4. Data sharing

We share data with service providers who help us operate the platform (payment processors, analytics, hosting). They access data only to perform services for us and under confidentiality commitments. We may disclose information to authorities if required by law.

5. Cookies and analytics

We use necessary cookies for authentication and course progress, and analytics cookies to understand usage. You can manage consent via the cookie banner and browser settings.

6. Data retention

We retain account and learning data while your account is active and for a reasonable period thereafter to comply with legal, accounting, or reporting requirements. We delete or anonymize data when it is no longer needed.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data; to object to or restrict processing; and to withdraw consent. Contact us to exercise these rights.

8. Security

We use technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and regular security reviews.

9. International transfers

When we transfer data across borders, we use appropriate safeguards such as standard contractual clauses.

10. Children

Our services are not directed to children under 16. If we learn we have collected data from a child, we will delete it.

11. Contact

If you have questions or requests, email us at [email protected] or call +1 (415) 555-0167.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version with an updated effective date.